Terms of Service
Terms of Service
Last Updated: [2025]
1. Service Description
Storm Chasers Custom Roofing Appointments provides lead generation services for roofing contractors, specifically targeting storm-damaged areas. Our services include personalized onboarding, exclusive territory rights, and guaranteed appointments.
2. Territory Exclusivity
When you purchase exclusive rights to a zip code or neighborhood, no other contractor using our service will receive appointments in that designated area during your active service period.
3. Payment Terms
Payment is required via wire transfer only. Service begins once wire transfer payment is confirmed, typically within 1-2 business days. All payments are non-refundable once service has commenced.
4. Appointment Guarantee
We guarantee all scheduled appointments. If an appointment results in a no-show, we will either reschedule at no cost or provide a replacement qualified appointment.
5. Service Delivery
Appointments will be scheduled based on availability and territory selection. We aim to provide consistent, high-quality leads but cannot guarantee specific timing or volume.
6. Contractor Responsibilities
Contractors are responsible for maintaining professional standards, arriving punctually for appointments, communicating in a timely manner, and providing quality roofing services to homeowners.
7. Limitation of Liability
Our liability is limited to the cost of services provided. We are not responsible for business outcomes, lost opportunities, or indirect damages.
8. Termination
Either party may terminate services with 30 days written notice. There are no refunds as the work has commenced and is ongoing until the order is fulfilled. Territory exclusivity ends upon termination.
9. Contact Information
For questions about these terms, please contact us through email admin at custom roofing appointments dot com.